Refund & Return Policy

30-Day Satisfaction Guarantee & Refund Policy

Last Updated: [Insert Date]

Our Guarantee

We stand behind our product and want you to feel confident trying it.

If you are not satisfied with your purchase, you may request a refund within 30 days of receiving your order, in accordance with the terms below.

Eligibility for Refunds

To be eligible for a refund:

• Your request must be submitted within 30 days of delivery
• The product must have been purchased directly from our website
• Proof of purchase (order number or receipt) must be provided

We reserve the right to decline requests that do not meet these conditions.

How Our Guarantee Works

We encourage customers to use the product consistently as directed.

If you feel the product has not worked for you after giving it a fair trial, you may request a refund within the 30-day period.

Returns (If Required)

In some cases, we may request that the product be returned.

• Items must be returned in reasonable condition
• Customers are responsible for return shipping costs unless the item is defective or incorrect
• We will provide return instructions once your request is approved

We do not accept returns without prior approval.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

We may request photo or video evidence to assess the issue.

If approved, we will offer a replacement or refund at no additional cost.

Non-Refundable Situations

Refunds may not be granted in the following cases:

• Requests made after the 30-day period
• Products not purchased from our official website
• Misuse, improper storage, or handling of the product
• Reactions due to individual sensitivities or allergies
• Failure to follow usage instructions
• Orders marked as delivered but claimed as not received

Processing Time

Once your refund is approved:

• Refunds will be issued to your original payment method
• Please allow 5–10 business days for processing (depending on your bank or provider)

Order Cancellations

Orders may be cancelled within 12 hours of purchase.

After this period, orders may already be processed or prepared for shipment and cannot be cancelled.

Chargebacks & Disputes

We encourage customers to contact us first so we can resolve any issues.

Filing a chargeback without contacting us may delay resolution and affect your eligibility for future support.

Contact Us

To request a refund or for any questions, please contact:

Email: care@goldenwomb.shop
Website: goldenwomb.shop

Please include your order number and details of your request for faster processing.